Domestic Shipping Policies

48 Contiguous States
BodyInfluence.com ships orders within the 48 contiguous states via UPS or USPS.  Depending on product availability, orders shipped UPS Ground usually arrive within 1-6 business days.  Packages sent UPS will not deliver on Saturday. Accurate shipping address and phone number is required. Signature may be required for delivery. The shipping charges are as follows:
Flat Rate $5.95 up to 7 pounds and $.85 each additional pound.

Hawaii, Alaska and PO Boxes
BodyInfluence.com ships all orders to Hawaii or Alaska via USPS Priority Mail. Depending on product availability and location, most orders will be received with in 1-7 business days.
Flat Rate $7.95 up to 8 pounds and $1.00 each additional pound.

Military Addresses (APO/FPO)
BodyInfluence.com ships all orders sent to APO and FPO boxes via USPS Priority Mail. Depending on product availability and location, orders should arrive at your Military Address within 3-5 business days.  Delivery time from the military address to you can vary.
Very Important: Your package is ONLY insured to your military address. BodyInfluence.com is not liable for packages lost by Military Mail. In the unlikely event a package is lost and an insurance claim needs to be filed, it cannot be filed until 75 days after the shipping date, per USPS regulations. In the event of an insurance claim, no refunds or reshipments will be made until the insurance claim is settled. Claims can take up to 5 weeks to process per USPS regulations.
Flat Rate $9.95 up to 10 pounds and $1.00 each additional pound.

International Shipping Policies

International Shipping
This is our standard, most economical shipping method. Delivery is 5-12 business days. There is no tracking available.

 ►Canadian Orders
All Canadian orders are prioritized and shipped via FedEx International Mail Service (FIMS). Please note that buyer is responsible for any applicable duties, custom fees, and taxes.

Fed-Ex International Economy
This is Fedex's economy shipping and your order should arrive in 5-8 business days. You will receive door to door package tracking.

Fed-Ex International Priority
This is expedited shipping and your order should arrive in 3-5 business days. You will receive door to door package tracking.

International shipping charges will be based upon the package weight and the country of destination. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges. Prepayment is required. Payment must be by credit card, U.S. or International Money Order, or personal check drawn on a U.S. bank. Customer is responsible for any duties and/or taxes that may apply. We do not collect any duties and/or taxes from you and do not know how much they will cost you. Check with your own country. We report the exact amount of the sale on the Customs form. Please do not ask us to claim less than the actual sale amount. For a description of the package contents on the Customs form, we claim "Food supplements - for personal use only". Please do not ask us to claim a "gift" or other incorrect description. We reserve the right to decline an order for any reason.

If your package is seized, that country may destroy the shipment, send it back to us, or collect the banned items and move the rest forward. If your shipment contains 1 banned item, we are not responsible if it gets seized; you are taking a risk by ordering these items. Realize International Shipping may take up to a month to deliver to your country due to custom delays. If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 15% restocking fee will be applied to orders returned by customs as "unclaimed."

Notice:
There are certain items that are offered for sale on our web site that we do NOT shipto international locations (outside of the United States). If you order one of these items we will either cancel this item on your order or contact you to arrange for a substitution of a similar product that we do ship to international locations.

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